Terms and Conditions

These are the Terms and Conditions

This is tailsup.co.uk, the website operated by Tails Up Bait Ltd. Your use of Tails Up products and this website are subject to the following Terms and Conditions, which by using the site you are deemed to accept:

Content Rights
The copyright and all other rights in all of the material on this site are owned by Tails Up Bait Ltd. 

The Information on this Site
Whilst we try to ensure that the information on this site is accurate and complete, we do not accept any liability arising from any inaccuracy or omission in the information on this site.

Links to Other Sites
We do not endorse or accept any responsibility for any content on any external website linked from this site. You may not display the contents of our website in any form without the written consent of Tails Up Bait Ltd.

Interruptions and Omissions in this Service
Whilst we take every care to ensure that the standard of this website remains high and to maintain the availability of it, Tails Up Bait Ltd does not accept any ongoing obligation or responsibility to operate this site (or any particular part of it) or to provide the service offered on this site.

Privacy Statement
The person responsible for our Privacy Policy is Ash Bradbury.

We are committed to protecting your privacy and security. We only use the information we collect about you with your consent to process your enquiry or order, to add you to our mailing list or to tell you about our services. The information we collect is only that which you disclose at the time of ordering or registering for our mailing list and is collected lawfully and in accordance with the Data Protection Act 2018.

Our customer records and mailing list are held on the server of our website provider. We will never willfully disclose personal information about you to any other third party, other than to process an order, enquiry or request to join our mailing list, without first receiving your permission, or unless we are under a legal obligation to do so. If you do not wish to receive any mailings from us at all please inform us.

Our postal address is:

Tails Up Bait Ltd
Walthambury Farm
Pleshey Road
Great Waltham
Chelmsford
Essex
CM3 1AY
Tel: 01245 690 707

Who Else Will We Tell About You?
We will not pass on your personal details to any other third party, including site sponsors or advertisers, without your permission. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to our third-party partners, but these statistics will not contain any personal information about you from which you could be identified. 

Your Consent
By making an enquiry with tailsupbait.co.uk you consent to the collection and use of the information you provide solely for the purposes of processing and fulfilling your request. All changes to this document will be on this page, keeping you up to date with our privacy policy whenever it may change.

Your Guarantee
All our goods are covered by a 'no arguments' 8 day guarantee. If you are not satisfied with the goods supplied they can be returned within 8 working days for a full refund.

Feedback
We welcome your questions and comments about privacy, please send emails to info@tailsup.co.uk

Payments
By making a purchase on tailsup.co.uk we require full payment to be made before your order is dispatched. If the full amount of the invoice is not paid we reserve the right to contact you to complete the order. In the unlikely event that system errors are involved in the erroneous payment we may contact you to complete the order.

Factory Procedures & Allergies

Tails Up manufacture all products in house at the factory location of our current premises at Walthambury Farm, CM3 1AY.

Warning: The factory contains wheat and nut products that may mean traces are on or in all products that Tails Up Bait supply.